Eligibility for Mada Silver Card The Mada Silver Card is automatically issued to customers on account opening View Segments eligibility and benefits Eligibility Criteria Required Documents Card Fees Eligibility Criteria Applicants must be between 18 and 65 years old. Employment & Financial Information Applicants must be employed by an approved employer, be a business owner or retiree, or maintain an average balance that meets the bank’s requirements. View full Terms & Conditions, Risks of Credit Cards, and Risks of Card Dispute Government Identification Applicants must have a valid National ID if Saudi, or a valid Iqama if non-Saudi. View full Terms & Conditions, Risks of Credit Cards, and Risks of Card Dispute New Mada Card IssuanceFreeMada Card RenewalFreeMada Card Reissuance (Lost/Damaged) 30Mada Supplementary Card 30Mada Card PIN Reissuance 15 International Cash Withdrawal 25 + 2.75% currency exchange rateBalance Inquiry (GCC Net) 3Cash Withdrawal (GCC Net) 10Balance Inquiry (Outside KSA) 3.5POS Purchase (Outside KSA)2.75% currency exchange fee View full Terms & Conditions, Mada Card Risks & Dispute Resolution Risks Frequently Asked Questions What is a Mada Silver Card and how does it benefit me? The Mada Silver Card from The Saudi Investment Bank gives you instant access to the funds in your account, without the need to withdraw cash. You can use your card locally and internationally through the Visa network, while easily managing your finances and monitoring your spending, as all transactions appear on your account statement. How can I obtain a Mada Silver Card? The Mada Silver Card has no minimum eligibility requirements.It is issued automatically when you open a Current or AlBarakah Savings Account with SIB as a Silver Segment customer. What is the difference between a Mada card and a Credit Card? A Mada Card works on a “buy now, pay now” basis, while a Credit Card follows a “buy now, pay later” model. When you use your Mada Silver Card, payments are deducted directly from your account, so there are no monthly repayments or profit charges. What online services can I use with my Mada Silver Card? You can access a wide range of services through SIB Retail App and SIB Retail Online, including: Viewing account balances Viewing transaction history and statements Viewing card details and card transaction history Transferring funds between your accounts and other SIB accounts Making SARIE transfers within the Kingdom of Saudi Arabia Transferring funds to your investment account with Alistithmar Capital Making international transfers Paying SADAD utility bills Making Ministry of Interior (MOI) government payments Viewing payment history Earning Rewards points, redeeming rewards, and accessing exclusive offers through SIB’s Loyalty Programs Using Tap & Pay features for fast and secure contactless payments Additional services are also available. Learn more I forgot my PIN. How can I view it? You can view your PIN through SIB Retail App or SIB Retail Online, or request it through SIB Phone Banking. What should I do if I lose my card or if it is stolen? You can report the loss or theft through SIB Retail App, SIB Retail Online, or by calling 800 124 8000 (within the Kingdom) or +966 11 418 3100 (from overseas).Your card will be blocked immediately, and a replacement will be sent to you within 5–7 business days. You will receive a new PIN, and the card will remain inactive until you activate it. We’re Always Within Reach Stay connected to your banking, through our customer care team, digital channels, and branches everywhere. Customer Care Submit inquiries, raise complaints, and access support anytime. /customer-care Branches & ATMs Easily locate branches and ATMs wherever you are. E-Banking Services Bank smarter and faster with our secure digital platforms. /personal/e-banking-services