Features & Benefits Fast Payments Make fast, easy payments in stores, apps, and online. Secure Authentication Authorize payments securely using Touch ID or Face ID. Global Acceptance Pay locally and worldwide where contactless payments are supported. Privacy Protection Protect your banking information with advanced security and privacy controls. Compatibility Compatible with Android devices running Android 9 and later. How to pay with Samsung PayPayments are quick and secure, with simple authentication. Pay in stores Hold your Samsung device near the contactless readerand authenticate to complete your payment. Pay in apps & online Choose Samsung Pay at checkout, then authenticate using your fingerprint or PIN. How to add your card to Samsung Pay Download the Samsung Wallet app from Google Play. Open Samsung Wallet and add your card. Review and accept the Terms & Conditions. Review and accept the Terms & Conditions. Answer the verification call and press 1 to confirm or 2 to cancel. Log in to The Saudi Investment Bank Retail App or Internet Banking to receive the OTP. Tap & Pay with your Samsung Galaxy WatchPay securely using your smartwatch. Add your card to Samsung Pay, authenticate with your PIN, and tap to pay. Tap & Pay at Merchant POSSkip swipes and signatures. Just hold your phone or watch near the merchant’s POS terminal to complete your payment instantly. Look for the contactless or Samsung Pay symbol at the checkout counter. Frequently Asked Questions What is Samsung Pay? Samsung Pay is a secure and fast digital payment service that lets you pay using your Samsung smartphone or wearable device. What devices are compatible with Samsung Pay? Samsung Pay works on supported Samsung smartphones and wearables running Android 9 or later, including select Galaxy S, Galaxy Z, Galaxy Note, and Galaxy Watch models.For the most up-to-date list of supported devices, please refer to Samsung’s official website. How do I use Samsung Pay? Download the Samsung Wallet app, add your card, and complete the activation steps. You can then pay in stores, apps, and online wherever Samsung Pay is accepted. What should I do if I renew or lose my physical card? If you renew or replace your physical card, remove the old card from Samsung Wallet and add the new one to continue using Samsung Pay. How do I add my card to Samsung Wallet? You can add your card by scanning it using OCR or NFC, entering the card details manually, or through the SIB Retail App. Samsung Wallet will then verify your identity based on the bank’s security policies. How many cards can I add to Samsung Pay? You can add up to 10 payment cards (credit and/or Mada Cards). There is no limit on the number of loyalty cards you can add. Is paying with Samsung Pay secure? Yes. Samsung Pay uses multiple security layers, including: Tokenization to protect your card details Samsung Knox secure environment Biometric authentication or PIN verification for every payment What should I do if my device is lost or stolen? If your device is lost or stolen, use Samsung Find My Mobile to remotely lock or disable Samsung Wallet, or remove all cards linked to the device. We’re Always Within Reach Stay connected to your banking, through our customer care team, digital channels, and branches everywhere. Customer Care Submit inquiries, raise complaints, and access support anytime. /customer-care Branches & ATMs Easily locate branches and ATMs wherever you are. E-Banking Services Bank smarter and faster with our secure digital platforms. /personal/e-banking-services