What You Can Do Check Balances & Transactions Stay updated on your current balance and view recent account activity anytime. Transfer Funds Move money instantly between SIB accounts or to other banks within KSA. Pay Bills Settle your SIB Credit Card payments and utility bills quickly over the phone. Report Lost or Stolen Cards Block your card immediately to protect against unauthorized use. Inquire About Loans & Financing Stay up-to-date on your loan accounts, financing plans, and payment schedules. Speak to a Customer Service Representative Connect with a trained SIB representative for assistance with any banking need. Request Cheque Books Order new cheque books with ease. Two Ways To Bank Over the Phone Interactive Voice Response (IVR) Navigate an automated menu to quickly access services such as balance inquiries, fund transfers, and bill payments with round-the-clock availability. Assisted Phone Banking Speak directly with an SIB representative for complex requests, personalized assistance, or troubleshooting when human assistance is needed. Lottie file Register for Phone Banking Call us on the toll-free number: 800 124 8000 Outside KSA (carrier rates apply): +966 (0) 11 4183100 Select your language, then press 1 for call services Press 2 to register Enter your SIB account number or ID. If your account contains a letter, enter the last 6 digits of Mada Card, then enter your card PIN Create a new secure PIN for Phone Banking Make sure your mobile number is registered with the bank under the SMS Alert System, and have your valid Mada Debit Card and bank account number ready during registration. Frequently Asked Questions How can I register to the Phone Banking service? You can simply register for this service by calling 800124800 and selecting 1 for SIB Phone services, then 2 to register. I forgot my password. How can I reset it? To reset your password, simply call 800 124 8000 and select option 2 after the language option. I don’t know my customer number. Where can I find it? Your customer number is a part of your account number that appears on your statement of account. For assistance, please contact 800 124 8000 and speak to one of our agents.