Features & Benefits Fast and Convenient Payments Pay in stores, online, and in apps with just a tap. Secure Payment Authentication Confirm purchases securely using your device's fingerprint, face unlock, or screen lock. Global Acceptance Pay confidently wherever contactless payments are accepted. Enhanced Privacy Keep your card details protected with built-in security designed to help safeguard every payment. Safer Online Payments Complete online purchases with an added layer of protection through 3D Secure. Desktop Image How to Setup Google Pay Download the Google Wallet app. Open the Google Wallet app and log in to your Google Account. Add your card by entering its details manually or scanning it with your phone's camera. Review and accept the Google Wallet terms and conditions. Enable your device's screen lock if prompted, using fingerprint authentication or a PIN code. Complete the verification by following the on-screen instructions. Approve the request in the SIB Mobile when prompted. If additional verification is required, SIB will contact you through its IVR service before sending a verification code by SMS to enter in the Google Wallet app. Note: If screen lock or NFC isn't enabled on your device, you'll be prompted to enable them before completing the setup. RequirementsTo use Google Pay™, you'll need a compatible Android device with NFC enabled and Android 5.0 (Lollipop) or later.Ensure your device meets the following requirements:An Android device running Android 5.0 (Lollipop) or later.NFC enabled on your device.A compatible SIB card.The latest version of the Google Wallet app. Frequently Asked Questions What is Google Pay? Google Pay is a secure payment service that lets you use your eligible SIB cards to make contactless payments in stores, online, and in supported apps using your Android device. Is Google Pay safe? Yes. Google Pay uses multiple layers of security to help protect your payment information. When you pay, your actual card number isn't shared with the merchant, helping keep your card details secure. Can I use Google Pay with all SIB cards? Google Pay is available for eligible SIB cards. If your card is supported, you can add it to Google Wallet and start making secure payments. Are there any additional fees for using Google Pay? No. SIB doesn't charge any additional fees for using Google Pay. Your payments are processed in the same way as card transactions. Where can I pay with Google Pay? You can pay with Google Pay wherever contactless payments are accepted. Look for the contactless or Google Pay symbol at checkout. What should I do if I lose my phone? If your phone is lost or stolen, use Google's Find My Device service to locate, lock, or erase it remotely. You can also contact SIB to suspend or remove your card from Google Wallet if needed. How does Google Pay protect my financial information? Google Pay helps protect your payment information by using industry-standard security features. When you pay, your actual card number isn't shared with the merchant, helping keep your card details protected. What should I do if my Google Pay payment is not accepted? If your payment isn't accepted, make sure: NFC is enabled on your device. Google Wallet is up to date. Your SIB card is active and added successfully. Your device is unlocked. The merchant accepts contactless payments. Can I use Google Pay outside my country? Yes. Google Pay can be used wherever the service is supported and contactless payments are accepted. We recommend checking availability in your destination before you travel. We’re Always Within Reach Stay connected to your banking, through our customer care team, digital channels, and branches everywhere. Customer Care Submit inquiries, raise complaints, and access support anytime. /en/customer-care Branches & ATMs Easily locate branches and ATMs wherever you are. /en/sib-self-service-solutions E-Banking Services Bank smarter and faster with our secure digital platforms. /en/e-banking-services