Mada Silver Card | The Saudi Investment Bank

Eligibility Criteria

Applicants must be between 18 and 65 years old.

Account

Customer must have an account with SIB

View full Terms & Conditions, Risks of Credit Cards, and Risks of Card Dispute

Government Identification

Applicants must have a valid National ID if Saudi, or a valid Iqama if non-Saudi.

View full Terms & Conditions, Risks of Credit Cards, and Risks of Card Dispute

Issuance of MADA Card	Free
Renewal of MADA Card	Free
Reissuance of a MADA Card Retained by an ATM	Free
Reissuance of a MADA Card (Lost / Damaged / Incorrect PIN entered three times)	⃁ 10
Issuance of an Additional MADA Card	⃁ 10
Local Use of MADA Card at POS Terminals or Online Purchases	Free
Use of MADA Card at POS Terminals within the GCC Net	Free
International Purchase Transactions	2% of the transaction amount
Cash Withdrawal Using MADA Cards via the GCC Net	⃁ 10
International Cash Withdrawal Using MADA Cards (Excluding GCC Net)	Not exceeding 3% of the transaction amount, with a maximum limit of 25 ⃁
Balance Inquiry and Mini Statement via ATM	Free
Balance Inquiry Using MADA Cards via ATMs within the GCC Net	⃁ 3
ATMs within the GCC Net SAR 3 Wrong dispute of transactions or account statement	⃁ 15

View full Terms & Conditions, Risks of Credit Cards, and Risks of Card Dispute

Frequently Asked Questions

What is a Mada Silver Card and how does it benefit me?

The Mada Silver Card from The Saudi Investment Bank gives you instant access to the funds in your account, without the need to withdraw cash. You can use your card locally and internationally through the Visa network, while easily managing your finances and monitoring your spending, as all transactions appear on your account statement.

How can I obtain a Mada Silver Card?

The Mada Silver Card has no minimum eligibility requirements.
It is issued automatically when you open a Current or AlBarakah Savings Account with SIB as a Silver Segment customer.

What is the difference between a Mada card and a Credit Card?

A Mada Card works on a “buy now, pay now” basis, while a Credit Card follows a “buy now, pay later” model. When you use your Mada Silver Card, payments are deducted directly from your account, so there are no monthly repayments or profit charges.

What online services can I use with my Mada Silver Card?

You can access a wide range of services through SIB Retail App and SIB Retail Online, including:

Viewing account balances
Viewing transaction history and statements
Viewing card details and card transaction history
Transferring funds between your accounts and other SIB accounts
Making SARIE transfers within the Kingdom of Saudi Arabia
Transferring funds to your investment account with Alistithmar Capital
Making international transfers
Paying SADAD utility bills
Making Ministry of Interior (MOI) government payments
Viewing payment history
Earning Rewards points, redeeming rewards, and accessing exclusive offers through SIB’s Loyalty Programs
Using Tap & Pay features for fast and secure contactless payments

Additional services are also available. Learn more

I forgot my PIN. How can I view it?

You can view your PIN through SIB Retail App or SIB Retail Online, or request it through SIB Phone Banking.

What should I do if I lose my card or if it is stolen?

You can report the loss or theft through SIB Retail App, SIB Retail Online, or by calling 800 124 8000 (within the Kingdom) or +966 11 418 3100 (from overseas).
Your card will be blocked immediately, and a replacement will be sent to you within 5–7 business days. You will receive a new PIN, and the card will remain inactive until you activate it.