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Service Features

A fully digital experience through the Travel app
Instant eSIM activation
Coverage across 124 countries with a variety of packages

How to Activate the eSIM

Open the Travel app

Go to the eSIM section

Choose Your Destination & Plan

Select your country or region, then pick the package that suits you.

Complete Your Purchase

Choose your preferred payment method and confirm your order.

Install & Activate Your eSIM

Follow the installation steps and your eSIM is ready to use.

* To submit a complaint or to share a suggestion, click here.

 

* *Terms and conditions apply.

Terms & Conditions

This service is available to all The Saudi Investment Bank customers through the Travel app

The bank is not responsible for network quality issues, internet coverage, service speed, technical issues, activation delays, or any changes in package pricing or availability made by the service provider or telecom operators

The customer is responsible for ensuring that their device supports eSIM technology and for selecting the correct country and package before completing the purchase

All technical issues, inquiries, and complaints must be directed to the service provider’s support team through the Travel App

SIB reserves the right to amend / stop the service at any point of time and such changes will be announced. These changes (amendment /stopping) will apply to new customers only who avail the service post changes if any. However, all customers who have already availed the service will not be impacted by the changes

SIB reserves the right, in its sole discretion, to disqualify any individual it finds to be misconducting, tampering with the service process, or to be acting in violation of these terms and conditions

These terms and conditions are subject to the Kingdom of Saudi Arabia’s regulations and laws